FAQ

All Tru Vixxn Hair is grade AAAAA quality, single donor, double drawn, hand tied, then machine weft. Once thoroughly cleaned and steamed, it is then infused with our special blends of pheromones to enhance your mood and give positive vibes and energy.

Our hair does not shed, tangle or matt up, and we stand behind the quality of every strand of hair.

How many ounces comes in a bundle?


3.5oz to 3.9oz




How many bundles do I need to complete a full sew-in?


12”-16” needs 2 bundles 18”-24” needs 3 bundles 24”-30” needs 3 to 4 bundles




What is your return or exchange policy?


All sales are final. We will only exchange items in its original state (as received). It must be unopened, unwrapped, unaltered, unworn, undamaged and all tags and packaging must be included. We do not accept any merchandise that has been used or altered (brushed, combed, picked, cut, colored or washed) exchanges must be within 7 days of receipt of hair.




How long does it take to ship and process the orders?


It only takes 5-7 days to process the order unless the hair is out of stock to which you will be notified. After your package is shipped you will receive a tracking number.




How long does the hair typically last?


9 months to a 1.5 years depending on care.




Can the hair be colored?


Yes it can, but we advise that you use a professional colorist that specializes in coloring hair extensions.




What color does the hair come in?


Virgin hair only comes in natural colors of the donors, which are usually 1B (dark brown) to as light as 4 (light brown).




Can I cut the weft?


Our wefts are double drawn and hand tied. However, if you decide to cut your wefts, we recommend sealing them prior to cutting to avoid shedding.





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